Tag Archives: Business← Older posts
This article was originally published on Simple Security’s website. Read the original article here.
Incrementa’s sister-company, Simple Security, is ecstatic to announce our support for non-profits and charities – we’re making our online Security Awareness Training free to qualifying non-profits and charities forever.
Why? Simple: we want to make an impact and help other make their impact.
What would happen to your […]
Employee (raised voice): “There is STILL favoritism from certain managers to certain employees. You said you were going to be able to stop it! It’s as bad as it’s ever been! What are you going to do about it?”
Me (calm and quiet voice): “Are we fighting?”
Employee (confused): “No, why?”
Me (smiles): “Oh good, I just […]
Posted in Leadership, People | Tagged Business, company culture, conflict, conflict resolution, Corporate Culture, Culture, Employee Engagement, Incrementa, leadership, Shannon Pearson | Leave a comment
Have you ever taken the time to call your customer service line? Or tried to connect with someone as a complete outsider? I will wager that, unless you are a leader in the Customer Service department or a sales person, you have little to no idea what your customers go through.
And, I would wager again, that […]
Posted in Leadership | Tagged Business, Business Strategies, company culture, Customer Experience, Customer Service, Customers, Incrementa, It's Already Inside, leadership, Organizational Structure, Robert Murray, Robert S Murray | Leave a comment
I was having a great chat with the CEO of a financial firm shortly after the Equifax data breach. He asked me if I was surprised by breaches like this one.
My answer was, “sadly no.”
Why? We’re in an incredibly awkward and painful time where breaches are the norm. It’s like being a teenager, with zits […]
As someone who’s hired A LOT of people in the past, Sky Northern Security Alliance’s founder and CEO, Michael Argast, had some thoughts about Robert Murray’s October blog on hiring for diversity. Here’s what he had to say:
How Do You Account For and Address Unconscious, or Prevent Conscious, Biases?
Often ‘best candidate for the job’ […]
Recently I was reminded of the continuous, but often conflicting, chatter I hear about meritocracy and the hire diversity balance. It has become an issue that forward-thinking leaders need to sort out.
The “Need to Hire Diversity”
In virtually every industry I work in as an executive coach, I hear about the need for a fair and […]
“When you first got here we thought you were a dragon! That you were going to destroy us!”
This is one of the best comments I’ve ever received from a client’s employee.
I was considered a dragon because I put in an accountability practice that was considered very harsh compared to what employees were used to. New […]
Rarely is the problem bad strategy. It’s usually crappy business execution.
When we look at a business that’s not all that it could be, because the culture is toxic or customer are turning away, the root cause is rarely a poorly thought out strategy. It is almost always, no business execution. And that is a leadership issue.
Poor Business Execution […]
Posted in Leadership, Vision & Strategy | Tagged Business, Business Strategies, company culture, Corporate Culture, Employee Engagement, Execution, Incrementa, leadership, Robert Murray, Robert S Murray, Strategic Planning, Strategy | Leave a comment
We all have a massive to-do list inside us that never gets done. Important things. Strategies, processes and methodologies, new products, templates. Projects that could change our business success.
When we’re fully engaged in the day-to-day with our business, we don’t get the chance to make them happen. The busyness of our business always seems to […]
The best leaders on the planet are known for being great communicators. They have become skilled at getting messages across to others. Messages about vision, purpose, strategy, direction, projects…. Everything! A great leader can clearly and compellingly explain to ALL members of the team what they want and expect so that everyone can easily follow.