Tag Archives: leadership

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Leadership Lessons from Unexpected Places

Some of the best leadership lessons I have been lucky enough to receive have come from the most unexpected places. My children and my pets.
From my kids, I have learned how to use the most important tool that a leader needs to have. To listen. The Dalai Lama once said that if we are talking, […]

Look Deeper to Find your Next A Players

We all want a team of A Players working for us. You know, the kind that drives the business forward, improves your culture, and are the picture of your next superstar?
But How Do You Find Those A Players?
You learn to look deeper.
Diversity of skills and talents are to be expected in the workplace. We […]

A Lesson in Meaning and Purpose

What is the “Meaning of Life?” Wow! What a loaded question.
There comes a time in almost everyone’s life when they look in the mirror and ask themselves that question. I have done it many times. I usually ask myself what meaning am I bringing to the world around me? What value am I contributing? How am […]

4 Steps to Managing Conflict

Picture this….
Employee (raised voice): “There is STILL favoritism from certain managers to certain employees. You said you were going to be able to stop it!  It’s as bad as it’s ever been!  What are you going to do about it?”
Me (calm and quiet voice): “Are we fighting?”
Employee (confused): “No, why?”
Me (smiles): “Oh good, I just […]

Take the Time for Your Customer Service Line

Have you ever taken the time to call your customer service line? Or tried to connect with someone as a complete outsider? I will wager that, unless you are a leader in the Customer Service department or a sales person, you have little to no idea what your customers go through.
And, I would wager again, that […]

Response To: Hiring for Diversity

As someone who’s hired A LOT of people in the past, Sky Northern Security Alliance’s founder and CEO, Michael Argast, had some thoughts about Robert Murray’s October blog on hiring for diversity. Here’s what he had to say:
How Do You Account For and Address Unconscious, or Prevent Conscious, Biases?
Often ‘best candidate for the job’ […]

Hire Diversity? Or Hire the Best Candidate?

Recently I was reminded of the continuous, but often conflicting, chatter I hear about meritocracy and the hire diversity balance. It has become an issue that forward-thinking leaders need to sort out.
The “Need to Hire Diversity”
In virtually every industry I work in as an executive coach, I hear about the need for a fair and […]

Dragons, Accountability and Corporate Culture

“When you first got here we thought you were a dragon!  That you were going to destroy us!”
This is one of the best comments I’ve ever received from a client’s employee.
I was considered a dragon because I put in an accountability practice that was considered very harsh compared to what employees were used to.  New […]

Poor Business Execution is a Leadership Issue

Rarely is the problem bad strategy. It’s usually crappy business execution.
When we look at a business that’s not all that it could be, because the culture is toxic or customer are turning away, the root cause is rarely a poorly thought out strategy. It is almost always, no business execution. And that is a leadership issue.
Poor Business Execution […]

Achieve Business Success with Focused Fridays

We all have a massive to-do list inside us that never gets done. Important things. Strategies, processes and methodologies, new products, templates. Projects that could change our business success.
When we’re fully engaged in the day-to-day with our business, we don’t get the chance to make them happen. The busyness of our business always seems to […]

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