Tag Archives: Organizational Structure
Have you ever taken the time to call your customer service line? Or tried to connect with someone as a complete outsider? I will wager that, unless you are a leader in the Customer Service department or a sales person, you have little to no idea what your customers go through.
And, I would wager again, that […]
Posted in Leadership | Tagged Business, Business Strategies, Company culture, Customer Experience, Customer Service, Customers, Incrementa, It's Already Inside, leadership, Organizational Structure, Robert Murray, Robert S Murray | Leave a comment
Leadership has become an increasingly hot topic in the last decade. There is no shortage of books espousing the next best leadership lessons to help you manage and lead your people more effectively. I thought it would be helpful to hear some leadership lessons from someone who has been in leadership for 30+ years. Someone […]
Posted in Leadership, People, Thoughts | Tagged Business Strategies, Corporate culture, Erica Groschler, Healthcare, Interview, leadership, Leadership Lessons, Organizational Structure, People and culture | Leave a comment
Peter F. Drucker once said: “Culture eats strategy for breakfast.” Spot on! However, a lot of executives and leaders I have worked with have struggled to understand what that means. Their lack of understanding is not their fault; they have been classically trained in business Schools all over the world to think and act logically, based […]
Posted in People | Tagged Company culture, Corporate culture, Culture, Employee Engagement, Engagement, Hiring, leadership, Organizational Structure, People and culture, Robert Murray, Robert S Murray, Strategic Planning, Strategy, team, Teamwork, Vision | Leave a comment
It’s February already and by now everyone is heads down working on achieving the goals and objectives laid out in their company strategic plan that was reviewed and revised in the fall of 2015………………or not. This is the time of year to be executing your plans full out; the planning meetings should be put to […]
Ever watch a couple of six-year-old children at play? I mean really at play… and not on some kind of technology device. It’s wonderful to see, because it’s just so easy for them!
Did you ever stop to think that the world of business actually mirrors children’s “way of play”? We adults just end up complicating […]
Posted in Operations, Vision & Strategy | Tagged Business, Business Strategies, clarity, Incrementa, It's Already Inside, leadership, Organizational Structure, Planning, Purpose, Robert Murray, Robert S Murray, Simplicity, Strategy | Leave a comment
I love walking into an organization that needs some kind of assistance and hearing about their issues as perceived by the executive and staff.
My very first question, when they have finished telling me all their tales of woe, which is an important part of the process, is: “Do you have a vision and mission statement […]
Every business is started on an idea and from that idea the unmovable belief by its creator that there is success and greatness just around the corner. It is from these kind of courageous people that great businesses have been started. Microsoft, Apple, Lululemon, Zara, Facebook, Wendy’s, hell even Wal-Mart was started, like the others, […]