Silver Hills Bakery

High performance cultures

Employee engagement & retention

Client: Silver Hills Bakery
Industry: Manufacturing

Learn how Incrementa helped Silver Hills Bakery systemize their onboarding process leading to increased employee retention and engagement.

The story

Silver Hills Bakery, a rapid growth bread manufacturer based in Abbotsford, British Columbia, engaged Incrementa to create an onboarding process for new employees.

With an upward trajectory off the charts, Silver Hills Bakery recognized the need for a systemized onboarding process to contribute to employee retention and engagement. Shannon, Incrementa’s people and culture lead, stepped in to create an onboarding process and training program.

The rudimentary program led to higher retention—new employees learned the foundational principals at Silver Hills, better equipping them for their new career at the bakery. Senior employees felt reengaged as the newly developed process created leadership opportunities to guide newcomers. Employees saw Silver Hill’s investment into people which fostered a healthier atmosphere—one where novice and experienced staff felt valued.

Silver Hills Bakery entrusted Incrementa to manage one of many paramount processes that would allow the company to continue charting its ambitious growth path.

Mike Knapp

STRATEGIC PLANNING & EXECUTION

Mike Knapp is a battle-scarred entrepreneur turned Strategy + Execution Coach who has spent 25+ years helping businesses get unstuck and grow. He’s worked with 150+ companies, borrows shamelessly from the best business thinkers he can find, and believes the process should be simple—even when doing it well takes work. He also brings candy. This is important. When he’s not helping leadership teams build great businesses, Mike writes fantasy novels. Because apparently one never-ending body of work wasn’t enough.

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