The Answer Company
Coaching
Strategic Planning
Client: The Answer Company
Industry: ERP Consulting Services
Find out how Incrementa helped The Answer Company, one of Canada’s top ERP consulting businesses, develop and grow their leadership team.
The Story
The Answer Company is a mid-sized ERP consulting group in Vancouver with 50+ employees. They help businesses implement complex software solutions. CFO George Lawton and president Shawn Ostheimer knew the leadership team was working hard, but they weren’t working together. Planning and communication were inconsistent, and meetings lacked structure. They needed to reorganize the leadership team. That’s not the kind of thing you want to wing.
They needed more than a one-time strategic plan. They needed an ongoing partnership to build the disciplines that would stick.
We started with the Momentum Program — our full-depth coaching engagement designed for leadership teams ready to shift gears. This wasn’t a workshop series. It was structure, discipline, and energy woven into how they run the business.
The work included:
- Foundations Day to align on culture, accountability, and execution rhythms
- Annual planning + quarterly planning sessions to build their 3-year vision and roadmap
- Monthly facilitated leadership meetings (3 hours each) to keep the team aligned and moving
- Bi-weekly 1:1s with both the CEO and CFO — thinking partner conversations to work through challenges in real time
- Implementation support whenever they needed it
Since August 2022, The Answer Company’s leadership team has built a clear 3-year vision and plan, structured their meetings to be more effiecient, and completed their leadership reorganization with clarity and confidence.
The process stayed on time and in scope. The team learned to think strategically and execute consistently. And perhaps most importantly, they built the muscle to keep getting better on their own.
George and his team didn’t need motivation. They needed structure and partnership.
From George Lawton, CFO of The Answer Company:
“We’re impressed with their ability to adapt to the changing situation and ability to get things across to us. I am amazed at what we have accomplished to date.”
